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AWS outages prove the future is hybrid and multi-cloud

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It’s all déjà-vu. Several select AWS services have been down for several hours on multiple occasions over the last few weeks. This has created havoc for tech centric and regular companies worldwide. The gaming world is living the repercussions and important work from home tools such as Slack have faced critical issues.

In gaming, time passes, and the same mistakes are being made. A team of experimented developers, whether in large AAA settings where hundreds of people work on the new big hit or where a handful of small independents (indies) work hard for months to build what they believe to be the best video game ever. Days before launch, stress and anxiety are at a fever pitch. The release date comes and goes. Players flock to the new ‘it’ game and the reviews are stellar. Developers are proud and the bottom line is growing! That’s when the imaginable happens…Server problems.

This more than typical issue, is usually due to poor planning and sometimes a little bad luck. Some developers can’t plan for the massive influxes, and they can’t control what they quite frankly don’t control…server outages. After all that hard work, you’d think there was a better plan in place to adapt and maximize revenue. But when deciding on server providers, it’s usually the cheapest option that gets selected to save costs, dare we say, to cut corners. The affordable price can mean cheap hardware, less redundancy, longer time to scale and even overused servers. Why risk all that hard work going to waste when there are solutions to mediate this issue?

The medicine to treat this headache is quite simple; multi-cloud and hybrid-cloud server solutions. This option makes sure that there isn’t reliance on a single network or a single provider. At Edgegap, we make things simple by doing the heavy lifting of integration and infrastructure management behind the scenes, so that clients don’t have to think about it. We’ve seen many outages from our point of view at Edgegap, and every time, we have not been affected. The workload is simply sent to the nearest server that is unaffected and where we can offer the best experience for the end user. 0 downtime, 0 user complaints, the show goes on like nothing happened ever happened.

Selecting your hosting provider is critical to your game success. Ensuring the provider will be able scale with your game’s popularity is essential. We are starting to see more and more server/game orchestrators on the market, who rely on a standard fleet of servers to allocate rather than looking at this from an on-demand perspective. Those orchestrators are not only charging you more than the amount of traffic you have (to make sure you can always allocate); they will only manage their infrastructure, providing a single point of failure. See Microsoft Azure outage or Amazon Web Services outage. Everybody is at the mercy of these problems, from indies like Among us to large AAA like Square Enix, for example.

Edgegap specializes in managing and orchestrating game servers and components worldwide. The solution exists. Don’t miss the boat on additional revenues, a better gamer experience and take control.


Vincent Archambault

I've been a game developer, game designer and producer for the past 15 years, including founding my own game studio in the early 2010s. My mission is now to help developers create engaging online games faster by making the hard things simple.

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